Your meter have been tested and checked by the suppliers for accuracy prior to installation. Global International Meter Services only buy prepaid meters from internationally accredited suppliers. This means that the meter we supplied you with complies with all the relevant SABS standards. All three main electricity meter brands supplied by Global International Meter Services to it's customers are installed and used by various supply authorities and city councils nationally and internationally.

The inconvenience of not having any electricity or water supply to a tenant or home owner's premises due to a device failure can result in a lot of frustration when these matters are not dealt with immediately. Our maintenance plan is designed to give all prepaid customers as well as property management companies peace of mind should anything go wrong with a prepaid meter in or outside the normal one year factory warranty period. Even in the one year factory warranty period - it is only the meter that is under guarantee. The rest of the costs still need to be paid for when Global International replace your faulty meter. The one year factory warranty only covers for the malfunction of a correctly installed meter due to a manufacturing fault, but does not cover any tampering and/or bypassing nor any malicious damage caused to the prepaid electricity or water meter.

Saving money on the long run

Sectional title and full title complexes will trule benifit from this plan as it covers all unexpected high call out fees, labor and material needed to fix the problem. Property management companies often deal with a situation were the plumber or electrician is not realy fimiliar with that specific meter product or how it realy operate. This can be desasterous and frustrating as the meter, wether it's an electricity or water meter will in the process not be properly fixed. Our meter maintenance plan address all these costly issues and in the process we give the property management company as well as all the Sectional title and full title complex residents peace of mind should anything go wrong with their meters.

Maintenance Procedure

If the plumber or electrician can not fix your Meter, it will be replaced on site. Our installers always carry replacement meters to avoid the cenario were your meter need to be send in for repairs. In this way we ensure that residents will not be inconvenienced.

All meters that need to be replaced will also be replaced on the vending system to ensure that customers can purchase new vouchers without any delays. Customers will also receive a new pre-paid meter card. The plumber or electrician will ensure that any credit left on the customer's old meter will be carried over to the new meter in the form of a credit transfer voucher.

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Optional - Monthly Maintenance Fee:

Pre-paid Electricity Meters

Global International have a R28.00 including VAT maintenance fee that will be loaded onto each electricity pre-paid meter on a monthly basis. This maintenance fee will insure that the electricity pre-paid meter will be replaced should it become faulty due to any technical event in or outside the manufacturing guarantee period.

Sectional and full title complexes: Get 1 month free (sum of total residents meters x R28.00 including VAT) when you sign up for a two year pre-paid electricity maintenance plan.

IMPORTANT: This pre-paid maintenance plan is only available to Sectional and full title complexes consisting of more than 50 flats / houses.

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Pre-paid Water Meters

Global International have a R46.00 including VAT maintenance fee that will be loaded onto each pre-paid water meter on a monthly basis. This maintenance fee will insure that the pre-paid water meter will be replaced should it become faulty due to any technical event in or outside the manufacturing guarantee period.

Sectional and full title complexes: Get 1 month free (sum of total residents meters x R46.00 including VAT) when you sign up for a two year pre-paid water maintenance plan.

IMPORTANT: This pre-paid maintenance plan is only available to Sectional and full title complexes consisting of more than 50 flats / houses.

  Request Application